When ordering, how do I pay?
If you have a valid Dine account number please enter it when you register. If not, you will be contacted by a member of our team to finalise your order and invoiced immediately. When calling you back, a member of our team can also accept payment by credit card if you prefer.
What is the minimum notice you need to plan and deliver my fabulous food and drinks?
Our minimum order time is five working days prior to your event. This enables us to properly plan and deliver your requirements on the day. In 'emergencies' please contact us by phone and we will do our best to accommodate your needs.
Do I need to confirm my order by phone ?
No – your order will be automatically confirmed by the on-line system. You will be able to alter your order up to 5 working days before it is delivered. After this further changes are not possible.
Can I place my order by phone ?
Our team will do everything possible to assist, but ultimately your order will need to be placed online.
Will vegetarian items on buffets be separate and labelled?
Yes – All buffets contain a good portion of items which happen to be vegetarian and these are always separate and labelled.
What do I do if one of my guests has specific dietary requirements?
Please enter the name of the person and their requirements in the relevant box when placing your order online and our team will do their utmost to accommodate their needs. Please note that for allergies, we are not able to guarantee that foods will be absolutely free of the allergen in question.